Privacy Policy for Luke Tscharke Photography

Welcome to Your privacy is critically important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information as you engage with our website and services. By using our site, you agree to the collection and use of information in accordance with this policy.

Contact Information

If you have any questions about our Privacy Policy or our handling of your personal information, please contact us at [email protected].

Collection of Personal Information

We collect personal information that you provide to us when:

  • You register for an account or for our workshops,
  • You place an order for our products,
  • You subscribe to our newsletters or other marketing communications,
  • You participate in a survey or promotional activity,
  • You interact with our customer support.

The types of personal information we may collect include your name, email address, phone number, postal address, and payment information. We also collect non-personal information that does not individually identify you, such as browsing history or aggregate user data.

Use of Your Personal Information

Your personal information is used to:

  • Provide, operate, and maintain our website,
  • Improve, personalise, and expand our services,
  • Understand and analyse how you use our website and services,
  • Develop new products, services, features, and functionality,
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes,
  • Send you emails and newsletters,
  • Find and prevent fraud,
  • Fulfil orders and workshop registrations.

Disclosure of Personal Information

We may disclose your personal information to third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service. Here’s how we handle and disclose your personal information:

  • Order Fulfilment: We may provide your name and address to third-party vendors to drop-ship orders directly to you.
  • Workshop Administration: Information may be shared with facilitators and venue providers to manage workshop logistics.
  • Legal Requirements: We may disclose your information where required by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.

Security of Your Personal Information

We take reasonable steps to protect the personal information we collect from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free, so you should take special care in deciding what information you send to us via email or our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Your Rights

You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. 

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].

Last updated: 5 May 2024